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Suggestions and Comments |
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Suggestions and Comments |
DATE: November 13, 2008
FROM: LIBADMN@georgiasouthern.edu
SUBJECT: Quiet floors
COMMENT:
Although I absolutely love the new library, I do have one suggestion:
I have a learning disability and cannot concentrate on my studies whenever there is a bunch of noise; therefore, I use the quiet floors (especially the fourth floor) often. I am there a lot on weeknights (anywhere from 7 to 11:30 p.m.), and almost every time I'm up there, there is someone who is NOT being quiet. For example, one time there was a girl near me who was watching a video on her computer, and no she didn't use headphones; I heard the entire thing. Another time, a girl had a conversation on her cell phone for the entire two hours I was there; I heard everything there was to know about her new boyfriend. And another time, 2 "study partners" chatted it up constantly. If these floors are going to be labeled quiet floors, I suggest that someone ENFORCE it. Since there isn't anyone patrolling those floors, could you PLEASE put up MORE signs...EVERYWHERE!!! Also, the small paper signs aren't working! Put up bigger signs in more places. Or, send out an emai!
l telling students that talking on these floors is PROHIBITED and they will be kicked out if reported! Obviously, this is an issue because I see that other people have made complaints before. You can tell people to report it to the desk, but let\'s be honest: who wants to pack up their lap top and all their books, make the trek downstairs to complain, then trek all the way back up, then unload their stuff, then try to focus again on what they were doing. And, who knows...by the time I get down there, that person I want to report could be gone or finished talking. An instant message service to the desk would be nice...someone that a student could i.m. from where they were sitting in the library and have a staff member come up right away.
RESPONSE:
Thank you for your comments. I'd like to focus first on your specific need.
There is a room on second floor in the Learning Commons that is sound proofed
primarily for the use of persons with disabilities. It isn't locked, and it
is available on a first come first served basis. You are welcome to use it
any time it isn't already occupied.
The library has an employee who was hired primarily to insure that third and
fourth floors are kept quiet between 5:00 pm and 2:00 am when they close. I
am copying her supervisor on your message and my response so they can address
the types of problems you describe.
You have options besides going to a desk to report problems. On first, third,
and fourth floors next to elevator B - the elevator closest to the Learning
Commons Desk - is a red emergency button. Pressing that button will allow you
to report the situation and request assistance.
We have an IM services at http://library.georgiasouthern.edu/libref/imref.html. There is also an "AskZach - IM" icon is on all the computers in the library that can be used for asking questions or reporting problems.
We are in the process of addressing signage throughout the building. In December the furniture for the eastern side of the building will be installed, and that will greatly increase the seating opportunities on third floor.
Please let me know if you have other comments or suggestions
Ann Hamilton
Associate Dean of the Library
Office of the Dean
(912) 478-5115
