Please be aware that replies to suggestions and comments are posted on the Henderson Library homepage. The Library reserves the right to edit out personal references before posting, and to post only those messages that have a general educational value for the academic community.
If you have a question about materials you have borrowed or would like to borrow, please contact Access Services at (912) 478-5647 or fsmith@georgiasouthern.edu.
Ann Hamilton responds: Thank you for your comments. The EBSCO service – like most electronic resources to which the library subscribes – is designed to meet the needs of a wide range of users. For example, most faculty and graduate students are searching for the maximum number of sources related to their specific research topic. EBSCO is designed to meet both their needs and those of anyone who is searching for only a few resources. If you only see references that link to commercial sources for your topic, please ask for assistance from one of the librarians at the Learning Commons Desk on second floor. They can help you find information on your topic that is available without charge. Ann Hamilton
Associate Dean of the Library
Ann Hamilton responds: Thank you for your comments. I shared them with David Lowder, Head of the Systems Department, and this was his response: We are cooperating with Marketing and Communications on a new site design. We are planning to do usability testing this month with volunteer students. If you have any sample tasks that you have had trouble with, we would appreciate hearing about them so we could test them on our site. We often have our own ideas about how students and faculty use our site but that's often not what is needed.
Please let me know if you’d like to volunteer for the testing.
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David Lowder
Systems Department Head
Zach S. Henderson Library
Georgia Southern University
PO Box 8074
Statesboro, GA 30460-8074
dlowder@georgiasouthern.edu
Voice
(912) 478-0093 Fax
Please let me know if you have other questions or comments about library services.
Ann Hamilton
Associate Dean of the Library
Ann Hamilton responds: Software on computers in the Library, like all labs on campus, is pushed down from a central server by the campus IT Services. We are told that so far they have had difficulty distributing Real Player this way. We have individually installed Real Player on a number of computers on the first floor and they should be labeled. We're sorry that the person you dealt with was not aware of this. We are distributing this information again to the Help Desk staff.We are sorry for the inconvenience.
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David Lowder
Systems Department Head
Zach S. Henderson Library
Georgia Southern University
PO Box 8074
Statesboro, GA 30460-8074
Ann Hamilton responds: Thank you for your question. The fourth floor and the Carroll Building side of the third floor are designated as quiet floors. Library employees are assigned to monitor those floors during certain times. If a group or individual is too noisy when you are studying in a designated quiet area, you have several options. You can remind the person(s) involved that the area is a quiet area, you can use the phone next to elevator B near the front of building to report the problem to a service desk, you can IM the information services desk, or you can go to second floor and report the problem at the circulation desk. Most library users respond positively to a courteous reminder that an area is designated as a quiet area and move to a non-quiet area.
Associate Dean of the Library
Ann Hamilton responds: Thank you for your suggestion. Henderson Library does not solicit suggestions for or submissions of web links from anyone not affiliated with Georgia Southern University. If you are affiliated with Georgia Southern, please contact Professor LiLi Li at lilili@georgiasouthern.edu to discuss your suggestion. Ann Hamilton
Associate Dean of the Library