1. How do I obtain off Campus Access to Library Resources?
All of the electronic databases are alphabetically integrated into a master list or organized by Subject Tabs in GALILEO. They are password protected. Your MyGeorgiaSouthern username and password are required for access.
2. What is GALILEO?

 GALILEO stands for GeorgiA LIbrary LEarning Online, an initiative of the Board of Regents of the University System of Georgia. The Board of Regents provides funding for subscriptions to databases indexing thousands of periodicals and scholarly journals, with more than 2,000 journal titles provided in full-text. Other resources include films, encyclopedias, business directories, and government publications. Currently, GALILEO spend more than $2 million on the following electronic resources, which are provided to all University System of Georgia campuses at virtually no cost to those institutions:

  • Book Index, with Reviews - Information on millions of book, music and DVD titles.
  • CINAHL with Full Text - Indexing and full text for thousands of nursing and allied health journals.
  • Dissertation Abstracts - Indexes dissertations accepted at accredited U.S. institutions since 1861.
  • EBSCO – A vast suite of databases covering most disciplines taught at Georgia Southern.
  • Encyclopedia Britannica Online - Thousands of articles from the printed edition, with thousands  more that are not found in the print set.
  • Films on Demand - 7,000 video titles (77,000 segments) in Humanities & Social Sciences, Business & Economics, Health, and Science.
  • Lexis-Nexis Academic - Thousands of publications, mostly in full text: newspapers (in English, other languages, and translations of international papers), legal news, general interest magazines, medical journals, trade publications, company financial information, transcripts, wire service reports, government publications, law reviews, reference works.
  • Medline with full text - The National Library of Medicine's bibliographic database with links to the complete text of articles from leading medical journals.
  • MLA (Modern Languages Association) International Bibliography - Detailed bibliography of journal articles, books, and dissertations.
  • OCLC WorldCat and related services - The world's most comprehensive bibliography containing millions of bibliographic records cataloged by OCLC member libraries.
  • Oxford Art Online – Art encyclopedias and image collections.
  • Oxford English Dictionary - Gives definitions, etymological analysis, and quotations to demonstrate the use of words in the English language over time.
  • ProQuest Nursing and Allied Health – Articles on nursing, allied health, alternative and complementary medicine, and more.
  • PsycINFO - Abstracts of scholarly journal articles, book chapters, books, and dissertations in behavioral science and mental health
3. What is the GIL Express (Books ONLY) Service?
GIL Express is a service being offered at all libraries within the University System of Georgia (USG). The service is an innovative resource sharing initiative that allows students, faculty, and staff access to all eligible circulating material at all USG libraries. GIL Express is available to all eligible patrons through both an on site (walk up) requesting service and a remote requesting service.
4. Can I get assistance with getting materials off of the shelves?
Persons who are unable to retrieve books and other materials from Library shelves may get assistance at the Circulation Desk on the second floor.
5. Can I have someone paged in the Library?
Emergency calls to locate individuals must be directed to the Division of Public Safety (478-5234). A uniformed Public Safety officer will evaluate the request and respond in accordance with established Public Safety procedures.
6. Can I print t-shirt iron-ons?
Due to the make up of t-shirt iron-ons and similar transfer kits, the Zach S. Henderson Library will not print any type of T-shirt transfers (that includes laser printer transfer kits). The Henderson Library does its best to provide printers that will provide fast printing on both black and white, as well as color for standard paper, resume paper, or standard card stock. We are also unable to print labels as well as other types of iron on transfers. Our printers receive maintenance on a regular basis and these types of paper cause a greater risk for jams and expensive maintenance problems. If you should have any questions regarding this policy please contact the Library Administration. Thank you for your cooperation.
7. Confidentiality of library records

CONFIDENTIALITY OF LIBRARY RECORDS

September 18, 2002, revised January 2003

We are charged with protecting the rights of library users to view and read materials without fear of intrusion, intimidation, or reprisal.  Toward that end and in compliance with applicable law, Henderson Library maintains the confidentiality of library records, including all circulation and online search records involving books, journals, technical reports, and any other material in any form, including but not limited to print, microform, audio, film, tape, CD-ROM, video disk or online format.  No library employee shall reveal the identity of a user or borrower to any requestor, whether verbally or through the disclosure of records containing confidential information.  The only exceptions are explained below.  Library employees violating the confidentiality of library users’ records will be subject to disciplinary action, up to and including termination of employment.

Georgia law (O.C.G.A.§24-9-46) specifically prohibits disclosure of "circulation and similar records of a library which identify the user” except (1) to members of the library staff in the ordinary course of business, (2) upon the written consent of the user or borrower of the library materials, or (3) upon appropriate court order or subpoena.  Additionally, all student records, including library circulation records, are protected from disclosure by the federal Family Educational Rights and Privacy Act (FERPA).

Any library employee who is asked for the names of borrowers or users should reply that that information is confidential and protected by law.  The inquirers should be referred to the Dean and University Librarian, or, in the Dean's absence, to the Associate Dean.

If the inquirer presents a court order or subpoena, that document must be referred to a Library Administrator who, prior to any disclosure, will make a determination of the legal validity of the document in consultation with the Office of Legal Affairs.  If the inquirer presents a search warrant and shows official law enforcement credentials, the employee should allow the official(s) to proceed, but immediately contact a Library Administrator who will consult with the Office of Legal Affairs.

W. Bede Mitchell, Dean and University Librarian

8. Does the Library have a video phone for the hearing impaired?
The Library has an Ultratec Minicom IV TDD (Telecommunications device for the Deaf) at the circulation desk on the second floor. The number for the TDD is (912) 478-1314. It is a portable version with a printing option and includes a bright, 20-character display tilted to increase viewing comfort, and a 4-row keyboard specially designed for easy typing. An 8000-character memory allows messages to be saved, and a built-in voice announces that an outgoing call is being made by TDD. TDD access is available during all Library hours.
9. Emergency Preparedness

The Library has an emergency alarm system that features alarm notifications by recorded voice messages, siren sounds, and flashing strobe lights. If the alarm system is activated for any reason, all people in the Library at the time are to leave the building in a calm, orderly manner.

The Library has a detailed emergency plan in place to assist users during evacuations of the building. During an emergency, Library employees are assigned to check all areas of the Library for persons with disabilities.

Elevators should not be used in most emergencies. Persons on the first and second floors have access to building exits without the use of elevators. Persons on the third floor who cannot move to other floors without the use of an elevator should assemble in nearest safe stairwell. Library personnel are assigned to check those assembly points and escort individuals to the nearest safe stairwell where they can wait for properly trained emergency personnel to give them assistance in moving to the lower floors. Radios are available for maintaining communication from the stairwells.

10. How are new books, journals, videos, databases, etc., added to the library?
We have an approval plan that allows us to automatically purchase new books in some subject areas. These arrive in weekly shipments. Additional books, videos, etc., are selected by the Subject Specialist Librarians, primarily based on recommendations from students, staff, and faculty. You can recommend books, videos, etc., with our electronic form: Suggestion of an Addition to Library Collections

Journals and databases are a budgeting challenge, because most of them are annual expenses. However, we want your recommendations. If you would like to recommend a new subscription to a journal, magazine, newspaper, or database, please contact your Subject Specialist (to find yours, click here: library.georgiasouthern.edu/libref/ISLibrarians.pdf), or Jonathan Harwell, Coordinator of Content Management, at jharwell@georgiasouthern.edu.
11. How can I check out e-books for my Kindle?
 You’ve probably seen this announcement in the news about Kindle e-books becoming available for checkout from public libraries.  This service uses the Overdrive e-book service, which provides downloads at the Georgia Download Destination website.  The public libraries in Georgia provide e-books via Overdrive, so you’ll be able to check out books for your Kindle from the Statesboro Regional Library or any other library in this list.

The Zach S. Henderson Library continues to provide thousands of e-books that don’t require a reading device.  All you need is your Internet browser.

12. How can I use ERIC to find education research?
Tips and handouts are available on the ERIC web site. Go to www.eric.ed.gov/ERICWebPortal/resources/html/librarians/librarians.html
13. How do I arrange a library tour for my class or classes?
Please call the Reference Desk at (912) 478-5645 for tour scheduling or complete the online request form. The librarian on duty records your request. When it is formally scheduled, you will be notified by the librarian assigned to conduct your tour. We appreciate an advance notice of at least 10 days. Spur of the moment requests for tours are not accepted. The tour schedule is too crowded to accommodate last minute entries.
14. How do I change the settings in Google Scholar so that Georgia Southern University's resources appear in the search results?
Click the "Scholar Preferences" link at the top right hand corner of the screen. Scroll down to the "Library Links" section; enter "Georgia Southern University" in the search box, and click the "Find Library" button. Check all of the boxes in the list that appears, and then click the "Save Preferences" button at the bottom of the page. 
15. How do I enable cookies in order search databases (e.g. JSTOR, Accounting Research)?
If you having difficulty accessing certain databases your browser must have cookies enabled. Directions for doing this can be found online - www.usg.edu/galileo/help/tech/config.phtml#security 8-1265156254-6269&_cc=1
16. How do I find theses and/or dissertations written by former Georgia Southern students?
17. How do I get access to materials that the library doesn't have?

There are two ways to borrow materials from other Libraries, GIL Express and Interlibrary Loan. 

GIL Express: 

  • For books only
  • Students should use this service for books before trying interlibrary loan.
  • Slightly faster delivery time than interlibrary loan.
  • Patrons can keep the materials longer (28 days) and renew.
  • Can be used only for books which are owned by University System of Georgia libraries.
  • Can be used to borrow pleasure or hobby reading books
  • Patrons can pick their books up at or return them to any University System library
  • Should not be used for ordering required textbooks
  • For more information and to use this service, go to http://library.georgiasouthern.edu/access/gilxp.html

Interlibrary Loan:

  • Books, microfilm, music scores, and other formats may be requested, as well as articles
  • Takes slightly longer to get books than through GIL Express
  • Items can be borrowed from any library, not just the University System of Georgia Libraries
  • Length of time patrons may keep the items is decided by the lending library.  Two weeks is typical and renewals are not often granted
  • The materials must be for Georgia Southern research or work
  • Should not be used for ordering required textbooks
  • For more information and to use this service, go to webill.lib.georgiasouthern.edu/illiad/logon.html
18. How do I get help with using a computer?
Computer assistance (e.g. color printing, software and hardware assistance) will not be available between 12am and 8am or anytime the Learning Commons Help Desk is not staffed with trained Information Services student assistants, librarians, or the Systems Department personnel. IS Student Assistants are trained to provide basic assistance with the MS Office Suite, GALILEO, library catalog, scanning, and basic MAC operating system functions. Training is provided for faculty, staff, and students. Detailed information about library workshops can be found at http://library.georgiasouthern.edu/workshops.html. The overnight circulation staff is not trained to provide such assistance and anyone needing such assistance is requested to return to the Learning Commons Help Desk when that desk is staffed accordingly. Service hours can be found by going to http://gasouthernlearningcommons.pbworks.com/About-the-Learning-Commons.
19. How do I get the library to add software to their computers for my students to use?
Begin by completing a software installation request form.

If there are licensing costs associated with this software, the library will generally ask your department to cover those costs. Because of the library network requirements, software installation does not always go quickly or smoothly. Please give as much lead time as possible, and plan on your students discovering technical difficulties using the software, especially during the first semester. In order for us to install software, we must have written permission from the manufacturer giving the library explicit permission to install and use this software at Georgia Southern. Please forward such a license agreement to: David Lowder, P.O. Box 8074 or call (912) 478-5035 for additional information.

20. How do I know whether the materials I would like to contribute to EagleScholar have copyright clearance or not?
Most publishers retain the copyright for your articles, unless you negotiate for the right as an author to publish them in the institutional repository (EagleScholar). Some publishers allow us to post your pre-print or post-print versions; policies vary, and many are listed in the SHERPA/RoMEO database at www.sherpa.ac.uk/romeo/

You can negotiate for author rights for your upcoming publications, with the Scholar's Copyright Addendum Engine at scholars.sciencecommons.org/

We will be happy to help you determine the copyright status of your publications. Simply contact Jonathan Harwell at jharwell@georgiasouthern.edu and provide the information about each publication you'd like to publish in EagleScholar. Keep in mind that many of your previous publications, while they might be allowable in pre- or post-print versions, are probably not allowable in their final published versions (due to copyright restrictions), but we're very happy to check. 
21. How do I obtain the GALILEO password?
The GLAILEO password is no longer required for off-campus access. Instead access our resources via the Discover service on our homepage and enter your MyGeorgiaSouthern username and password to login or access them through the GALILEO link in MyGeorgiaSouthern.edu.  If you are not a Georgia Southern student, staff or faculty member you must come to Henderson Library to use the electronic resources to which either GALILEO or Henderson Library subscribes.
If you have trouble, contact the Circulation Desk at (912) 478-5647 for assistance. You may have overdue books from the Henderson library (faculty renew annually in the Spring semester).
22. How do I renew books online at Zach S. Henderson Library?
  • Go to the library homepage at http://library.georgiasouthern.edu.
  • Click on Renew Books Online
  • Login: Enter ID number. Enter last name. Click the "Logon" button.
  • Check the boxes of the books you want to renew
  • Click the Renew Items button
  • Note: A/V Reserve or Lost items (22 or more days overdue) cannot be renewed. Stop in at the Circulation/Reserves Desk or call them at (912) 478-5647 for assistance.
23. How do I request books that are currently checked out by others at GSU?
Hold/Recall Requests: When a book is checked out you may place a Hold on it so that it will be held for you when it is returned. If it is overdue it will be Recalled. The online request form is available on our catalog, the printed form is available at the Circulation Desk. Contact: Circdes@georgiasouthern.edu. You may opt for the GIL Express service to locate a copy from another USG library instead of placing a hold. See next question.
24. How do I reserve the Presentation Practice Room?

The Learning Commons’ Presentation Room is intended for the rehearsal of presentations as opposed to individual or group study. If there are questions please contact someone at the Learning Commons Desk or email learningcommons@georgiasouthern.edu.

    • The room must be reserved on a first come first serve basis in order to be used.
    • Reservations can be made online using the Meeting Room Booking Software. (See instructions.)
    • Walk-in requests will be directed to make reservations using the MRBS.
    • Reservations are limited to two (2) hour time blocks.
    • Reservations may be made up to two (2) weeks in advance.
    • Users are asked to (1) turn off all equipment in the room prior to leaving and (2) return the room to its original state.
    • Users are asked to check out the presentation room key and laser pointer/clicker from the Circulation Desk.
    • The Learning Commons Director or a designated person will provide instructions on how to use the equipment if necessary. Instructions may also include a handout placed on the teacher workstation in the presentation room. Please be on time for your reserved time.
    • Food and drink are permitted. However, the requestor of the room assumes all responsibility for any damages (facility or equipment) that may occur while using the presentation room.
    • The Learning Commons Director or a designated person will check the presentation room for occupancy. If a requestor does not occupy the room within 15 minutes after the reservation period begins then the room will become available for another person to request.
    • The presentation room cannot be held by leaving personal belongings inside. The library is not and will not be responsible for items left in the room. Unattended items will be taken to the Lost & Found at the Circulation Desk on the second floor.
    • Users are asked to close the door upon leaving.
25. How to Find Theses and Dissertations Written by GSU students.
There is a complete document at: http://library.georgiasouthern.edu/libref/dissertationabs.pdf that explains how do find them.
26. I am an East Georgia at Georgia Southern student. What Library privileges can I expect?
  • East Georgia at Georgia Southern (EGGS) students are eligible for borrowing books for 28 days and have no limits on how many they can check out. This is the same as for Georgia Southern students.
  • Printing for EGGS students is also the same as it is for Georgia Southern students, although there is a greater likelihood of problems with their accounts. If there are problems, they should go the Circulation/Reserve Desk on the second floor to have them corrected.
  • EGGS students are eligible for GIL Express, but they must use their East Georgia ID numbers, not their East Georgia at Georgia Southern IDs. These should begin with the numbers 930. When making GIL Express requests, they should change the pick up location to Georgia Southern.
  • When making requests for materials in automated storage (ARC), East Georgia at Georgia Southern students must use their EGGS IDs.
  • EGGS students may use the Georgia Southern GALILEO resource by using their MyGeorgiaSouthern username and password.
  • Concerning interlibrary loan service, East Georgia at Georgia Southern are eligible. As is the case for all patrons, the ILLiad account is separate from Voyager accounts and EGGS students must register for service.
27. I have a visual impairment and need to use the microfilm readers.
There is a special lens available for microform reader/printers designed to magnify the reader screen so that persons with limited vision should be able to read enough of an article to know whether they want to make a copy. The lens is available through the Access Services Department on the second floor.
28. I'm not a student but I live in Statesboro. Can I use the library?
The Zach S. Henderson Library has an agreement with the Statesboro Regional Library that allows Georgia Southern University students to have access to that library. Members of the community have access to Henderson Library. Georgia has a long-standing tradition of open libraries. In addition, students from all universities and colleges within the University System of Georgia (USG) are welcome to use the libraries of all other institutions within the USG.

The university has a plan in place that will require everyone who uses a computer on campus to sign in with a user name and password. Once that plan is implemented, it will be easier to distinguish between Georgia Southern students, faculty, and staff and members of the general community.
29. If a catalog record states that a journal is available online, but an SFX button does not appear on the page to link to the full text, what should I do?
Please report the problem to Debra Skinner in Collection & Resource Services (dskinner@georgiasouthern.edu). In the meantime, try locating the journal using the A-Z electronic journal listing on the library home page.
30. In addition to online renewals, what other Circulation Department functions should faculty be aware of?
  • Circulation of Library Materials: The Faculty loan period for books and most other materials is the academic year, but the books can be recalled after 21 days if not renewed. Compact Discs, DVDs, and videorecordings circulate for three days.
  • Faculty Authorizations: By filling out our Faculty Authorization forms, faculty may give their student assistants permission to check out materials in their names. Contact: (912) 478-5647.
  • Hold/Recall Requests: When a book is checked out you may place a Hold on it so that it will be held for you when it is returned. If it is overdue it will be Recalled. The online request form is available on our catalog, the printed form is available at the Circulation Desk. Contact: (912) 478-5647 e-mail circdes@georgiasouthern.edu.
  • Reservations for Audiovisual Materials: Access Services will reserve a video or other audio visual item for viewing in class at your request. Contact: (912) 478-5482 or reserves@georgiasouthern.edu.
  • Search Requests: If materials are not checked out but are not in their proper places on the shelves, you can request that Access Services personnel search for the materials and notify you when they are found. Search Request Forms are available at the Circulation Desk.
  • Suggestions: Contact: Department Head Fred Smith, (912) 478-5647 or email fsmith@georgiasouthern.edu.
31. Is the Library wheelchair accessible?
There are two main points of access to the Library. At the front of the building, there is an entrance from the pedestrium into the first floor atrium. At the back of the building, there is an entrance from the parking lot. Both entrances have sliding glass doors and are ADA accessible.
32. Since we are all part of the University System of Georgia, why can’t access be extended to all campuses for databases that are currently only available at the University of Georgia, or Georgia Tech?
Such access could be extended, but considerably more money would have to be allocated to do so. Most electronic scholarly resources are priced on the basis of the number of FTE (full time equivalent) faculty and students.  Therefore, an institution like the University of Georgia cannot simply extend access to faculty and students at other campuses: their cost is based on their faculty and student FTE, and adding access for other campuses would cost additional money.

By the way, this also explains why each campus is assigned its own GALILEO password. Remote access to a campus library’s electronic resources goes through the same verification gateway, whether one is trying to access a GALILEO database or one subscribed to locally. That means each campus needs a unique password to allow access only to those databases to which the campus subscribes or receives through GALILEO.

33. The GALILEO website says it offers access to many more resources than the above. What is the explanation for the discrepancy?
GALILEO also offers links to many online databases and archives that are freely available on the World Wide Web, but the fourteen titles listed above are the only ones GALILEO pays to provide to all USG campuses. All other databases that you might find listed on a USG library website are either paid for by that institution or are free databases. For example, when you look at the A-Z list of electronic titles on the Zach S. Henderson Library website, the titles labeled with the Georgia Southern eagle are those paid for by Henderson Library, and not obtained through GALILEO.
34. What am I allowed to do on Library Computers? Can I download music?
The Zach S. Henderson Library has set rules and regulations on computer use as necessary to ensure that all library users have free and equal access. Patrons are only allowed to use one workstation at a time. The library reserves the right to prohibit the use of its computers for activities not directly related to research, study or administrative functions. The burning of cd’s is allowed, but you must adhere to the copyright law which prohibits the unauthorized reproduction or distribution of copyrighted materials, except as permitted by the principles of “fair use.” Users may not copy or distribute electronic material mail, text, images, programs or data and sound video clips,) without the explicit permission of the copyright holder. Any responsibility for any consequences of copyright infringement lies with the user. The library expressly disclaims any liability or responsibility arising from access to or use of information obtained through its electronic information system, or any consequences thereof.

 

For additional policies on computer usage, please see University’s Information Technology and the University’s Computer Use Policy

35. What are "Library Liaisons"?
The faculty of the Zach S. Henderson Library serve as Library Liaisons for various entities within Georgia Southern University. Our goals include the following: to facilitate consistent, ongoing, two-way communication between Henderson Library and GSU students, staff, and faculty; to gather input from GSU entities which will be vital in continually refining Henderson Library's provision of access to information, collections, and services; and to ensure that everyone within these areas is aware that they have their very own dedicated librarian as a resource.

The Information Services Librarians, along with the Coordinator of Content Management (who coordinates the LIbrary Liaison program), provide integrated services focusing upon specific subject areas. As Subject Specialists, we work closely with students, staff, and faculty in the appropriate colleges/departments, in delivering reference and research assistance, information literacy instruction, and library collection development, as integrated services for our subject specialties. Our specialties are based upon a combination of our backgrounds (academic degrees and/or subject-specific library service experience) and our research interests. We offer research and computing workshops each semester for classes and individuals; create guides to library and computer use; and manage the library's web pages.

Whether you're a student, staff member, or faculty member, your very own dedicated librarian is ready to work with you! Feel free to ask for one of us by name. See the list here: library.georgiasouthern.edu/libref/ISLibrarians.pdf. If your Subject Specialist isn't available at the moment, just ask for a Librarian. We're all at your service!
36. What are the rules for using the graduate student study rooms?
Four study rooms on the fouth floor are reserved for graduate students only. To reserve the Graduate Study Rooms or Viewing Room, please go to the Circulation/Reserve Desk on the second floor or call 478-5647. After reserving a room, graduate students should ask for a key at the Circulation/Reserve Desk. Keys will be checked out for four hours at a time.
All problems should be reported to the Circulation/Reserve Desk on the second floor.
37. What are the rules for using the study rooms?

In the first half of each semester, Group Study Rooms are available on a first come, first served basis on the first and third floors. Groups of two or more have priority over individuals, Georgia Southern students have priority over all other Library users, and we ask that people use a room for a maximum of four hours at a time.

After midterms, this policy is still in effect until 5pm Sunday through Thursday.  After 5 o'clock on those days, only groups may use the rooms. 

All problems should be reported to the Circulation/Reserve Desk on the second floor.

38. What do I do if someone near me is using a computer to view pornography?
Sometimes library computer users may view material from the Internet which may be considered offensive to others. If a library computer user finds him/herself is offended then (s)he may go to the nearest help desk and report the offense to the library employee on duty. Because the library employee in most instances cannot determine whether the offensive material is for academic purposes, the library employee cannot ask the viewer to cease unless the viewer is a minor or there is absolute certainty the viewing has no academic purpose. The library employee will ask the complainant if (s)he would like to move to another computer away from the viewer of the offensive material. If the complainant says “yes” then the library employee will assist that person by finding an available computer away from the offensive material being viewed. Otherwise, the viewer will be asked to relocate to another computer and (s)he will be assisted with moving to an available computer away from public view to ensure 1) no one is offended by the material and 2) the viewer can continue his/her academic work. If a library employee can determine with 100% certainty the offensive material being viewed is not for academic purposes then the library employee reserves the right to ask the viewer to cease. If the viewer refuses to cease then one or more actions may be taken:
  1. (s)he may be asked to leave the library with or without campus security
  2. (s)he may lose computer use privileges
  3. (s)he may appear before the University Judicial Board
  4. any other action deemed necessary by the Library Administration

More information regarding the University Computer Usage Policy can be found at http://academics.georgiasouthern.edu/provost/policies/computeruse.html. See also the Library’s Policy on Computer Usage.

39. What does the catalog message "At bindery" mean for a book?
If the catalog indicates that a book has the status "At bindery," it means that the book was damaged and has been sent to the bindery to be repaired. 
40. What does the catalog message "At bindery" mean for a journal?
If the catalog shows that a journal has the status "At bindery," it means that the library owns the particular volumes in print, but they are not currently on the shelves because they have been sent to the bindery to be bound. 
41. What does the catalog message "Library Location: CRS-Available Soon" mean?
When this message appears in the catalog, it means that the book or other material is brand new and is still in the Collection & Resource Services (CRS) department. This material may be requested at either of the Library service desks, and the CRS department will rush the cataloging and processing for the item. CRS needs the name of the individual requesting the material and a contact telephone number or email address. CRS will then locate the material requested and flag it as a rush item so that the material will receive priority processing. The requesting individual will be contacted by an Access Services representative as soon as the material is ready, usually within a day or two.
42. What is Document Delivery?
This term means different things at different university libraries. At Georgia Southern’s Henderson Library, it refers to supplying articles from our print journals and checking out and mailing books from our collection to the user. Users who are eligible for this service are Faculty and Distance Learners.
43. What is EagleScholar and how can I contribute?
The EagleScholar institutional repository, launched in Fall 2010, is a free online archive of articles, presentations, and other scholarly works from Georgia Southern University. It contains the electronic dissertations written by Georgia Southern students and will eventually contain as much of the scholarly output of the institution as copyright restrictions permit.

For EagleScholar, we are primarily targeting gray literature that is even more difficult to access than journal articles -- even for people within academia. Conference presentations, working papers, dissertations, teaching tools, images, recordings, etc., can be preserved in EagleScholar, with open access for the public.

Publications that are available freely online and indexed in Google (as EagleScholar is) are more likely to be read and cited. If you have materials to contribute, please contact Jonathan Harwell (jharwell@georgiasouthern.edu).





 
44. What is ILLiad?
ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet access database.
45. What is Interlibrary Loan or ILL?
Interlibrary Loan is an international agreement and service between all types of libraries, whereby a library can borrow an item or get a photocopy from a journal that it doesn't own. This is a library-to-library service. You tell us what you need and we make the request to owning libraries. They, in turn, trust us to return the item to them on time and in good condition.
Items requested are to support Georgia Southern research and teaching. For personal use and pleasure reading, all Georgia Southern users are expected to use GIL Express or their public library's interlibrary loan service.
46. What services are included in Georgia Southern's ILLiad service?

ILLiad accounts are used for Interlibrary Loan and Document Delivery services. Items requested are to support Georgia Southern research and teaching.

**For personal use and pleasure reading, all Georgia Southern users are expected to use GIL Express or their public library's interlibrary loan service.**

Students and graduate students who take classes in Statesboro or live within 30 miles of Statesboro are eligible for the Interlibrary Loan services of getting photocopies from journals or books that aren't owned by Henderson Library and borrowing items from other libraries.

**This is for Georgia Southern research needs only - textbooks and required class materials are not requested via ILLiad.**

**Do not make requests on your account for anyone else, such as faculty or staff. Please make a shared account if you are to make requests in your work as a student assistant.**

Faculty, faculty emeriti and administrative staff are eligible for Document Delivery services as well as Interlibrary Loan. This group of users is not required to use GIL Express for available books. Any item needed as a loan or photocopy can be requested via an ILLiad account. If we own the item, we will supply it from our library. If we don't own the item, we will request it from another library. Articles will be delivered electronically via the ILLiad account. Books and other borrowed items are mailed to faculty offices or are picked up at the circulation desk, as is anything deemed "library use only" by owning library such as newspaper microfilm. Faculty on Educational Leave who live outside of Statesboro are given Distance Learner service of having items mailed to them.

**Faculty who have students helping with their research requests, or are a member of a research project, please see info about Shared Account.**

Distance Learners are currently enrolled Georgia Southern students who live more than 30 miles from Statesboro and don't come to Statesboro for any classes this semester. They are eligible for ILL service and Document Delivery service via their ILLiad accounts. Photocopies of articles or chapters are delivered electronically, whether owned by us or another library. Any books owned by our library are charged out to them and mailed to their homes with a postage-paid return label. Any books borrowed from another library are also mailed to their homes with the return label. The mailed items need to be returned to our library packaged securely and by the due date.

**Distance Learners who take classes on another USG campus may find it advantageous to use the GIL Express service. They can pick up and drop off books at the other library and order from the whole University System of Georgia, not just Georgia Southern.**

Any Georgia Southern staff member who is also a student or graduate student should choose the appropriate student status in their ILLiad account if that is the reason for the requests.

There are exceptions to any rule.If you have special circumstances, please contact the ILL office.

47. When is the Library open?
Fall and Spring Semesters
Sunday: 24 hour schedule begins at 12 noon
Friday: 24 hour schedule ends at 10pm
Saturday: 9am - 10pm

Summer Semester
Sunday: 12 noon - 12 midnight
Monday - Thursday: 7:30am - 12 midnight
Friday: 7:30am - 10pm
Saturday: 9am - 10pm

For exceptions see the calendar.
48. Where can I find information on how to format my electronic thesis or dissertation (ETD)?
49. Where can I find the information about the Henderson Library's Subscription and Databases Review?
Please click the web link at Henderson Library Subscription and Databases Review.
For more detailed information, please contact Jonathan Harwell at (912) 478-5114. Or, send your email to jharwell@georgiasouthern.edu.
50. Where do Faculty go for computer workshops and a computer lab for learning new programs?
See the Emerging Technology Center (ETC) web site. ETC, formerly Distance Learning, now comprises WebCT administration, Distance Learning, and technology training for faculty. A list of workshops offered by ETC, based on skill level is available online. Electronic sign up is forthcoming. Until then please contact ETC at (912) 478-0882 or dist_learn@georgiasouthern.edu. Faculty are also welcomed to attend library workshops.
51. Where do I place items on Library Reserve for my students?
Here is a brief explanation of Library Reserve Guidelines along with copy of the Reserves Entry Form that may be printed out and brought with you to place items on reserve. For further information, please contact reserves@georgiasouthern.edu, or call (912) 478-5482.
52. Where is the current list of faculty salaries at Georgia Southern?
Go to the Circulation/Reserves Desk on the second floor and ask for the most current "Fiscal Year Budget" for Georgia Southern only.
53. Where is the list for University System of Georgia statewide faculty salaries?
Go to the Department of Audits for the State of Georgia website.
Or Go to the library catalog. Type in "Report of the State Auditor" in the Title Search category. Then scan down to the Linked Resource entry for the "200? Compilation Report for Salary, Travel, and Per Diem" and click on it.
Or
Go to the Reference Desk and ask for the print version of the Report of the State Auditor. It is a multi-volume set with one volume devoted to Salary, Travel, Per Diem tables. Please note that it is usually 1 to 2 years old. The Call Number is REF HJ11.G42.
54. Who is eligible for Georgia Southern's ILLiad services?

All faculty, faculty emeriti, staff, and currently enrolled Georgia Southern students and graduate students are eligible for ILLiad services, as well as East Georgia College at Georgia Southern students. BUT, ILLiad services are a privilege, not a right. Anyone who abuses the service by not returning items in a timely manner can lose ILL borrowing privileges. Also, all users are not necessarily eligible for all services.

**Undergraduates and East Georgia students – please don’t register for ILLiad service until you know you will need to use it.**

55. Why are non-students allowed to use the library?
Georgia Southern University is a state institution (approximately 50% of the university's budget comes from state appropriations and approximately 33% comes from tuition and fees) that seeks to advance the quality of life in Georgia through education, research and service.  Zach S. Henderson Library supports the University's mission by providing access to resources designed to meet the scholarly needs of the University and the general public and by promoting independent lifelong learning. Library users are expected to contribute to maintaining an appropriate study atmosphere and to observe library rules and regulations.
56. Why are there two library catalog interfaces, and what's the difference?
GIL-Find is a new alternative interface to your GIL library catalog. (The old one is known as "GIL Classic.")

GIL-Find is based upon the open-source (free) VuFind software developed by Villanova University, and is being used by all University System of Georgia libraries. GIL-Find, as an alternative interface, is a program that sits on top of GIL Classic in order to operate. So GIL-Find is not a replacement for GIL Classic, just a different way to search the catalog - both options will remain available to you. GIL-Find has many Web 2.0 features such as facets (to narrow searches), similar items, and tagging. If you're searching for an exact title you might find GIL Classic more helpful. If you're exploring the library collection, try GIL-Find.

You can read more about GIL-Find at gil.usg.edu/html/aboutgilfind.html.