1. What is Interlibrary Loan or ILL?
Interlibrary Loan is an international agreement and service between all types of libraries, whereby a library can borrow an item or get a photocopy from a journal that it doesn't own. This is a library-to-library service. You tell us what you need and we make the request to owning libraries. They, in turn, trust us to return the item to them on time and in good condition.
Items requested are to support Georgia Southern research and teaching. For personal use and pleasure reading, all Georgia Southern users are expected to use GIL Express or their public library's interlibrary loan service.
2. What is Document Delivery?
This term means different things at different university libraries. At Georgia Southern’s Henderson Library, it refers to supplying articles from our print journals and checking out and mailing books from our collection to the user. Users who are eligible for this service are Faculty and Distance Learners.
3. What is ILLiad?
ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet access database.
4. Who is eligible for Georgia Southern's ILLiad services?

All faculty, faculty emeriti, staff, and currently enrolled Georgia Southern students and graduate students are eligible for ILLiad services, as well as East Georgia College at Georgia Southern students. BUT, ILLiad services are a privilege, not a right. Anyone who abuses the service by not returning items in a timely manner can lose ILL borrowing privileges. Also, all users are not necessarily eligible for all services.

**Undergraduates and East Georgia students – please don’t register for ILLiad service until you know you will need to use it.**

5. What services are included in Georgia Southern's ILLiad service?

ILLiad accounts are used for Interlibrary Loan and Document Delivery services. Items requested are to support Georgia Southern research and teaching.

**For personal use and pleasure reading, all Georgia Southern users are expected to use GIL Express or their public library's interlibrary loan service.**

Students and graduate students who take classes in Statesboro or live within 30 miles of Statesboro are eligible for the Interlibrary Loan services of getting photocopies from journals or books that aren't owned by Henderson Library and borrowing items from other libraries.

**This is for Georgia Southern research needs only - textbooks and required class materials are not requested via ILLiad.**

**Do not make requests on your account for anyone else, such as faculty or staff. Please make a shared account if you are to make requests in your work as a student assistant.**

Faculty, faculty emeriti and administrative staff are eligible for Document Delivery services as well as Interlibrary Loan. This group of users is not required to use GIL Express for available books. Any item needed as a loan or photocopy can be requested via an ILLiad account. If we own the item, we will supply it from our library. If we don't own the item, we will request it from another library. Articles will be delivered electronically via the ILLiad account. Books and other borrowed items are mailed to faculty offices or are picked up at the circulation desk, as is anything deemed "library use only" by owning library such as newspaper microfilm. Faculty on Educational Leave who live outside of Statesboro are given Distance Learner service of having items mailed to them.

**Faculty who have students helping with their research requests, or are a member of a research project, please see info about Shared Account.**

Distance Learners are currently enrolled Georgia Southern students who live more than 30 miles from Statesboro and don't come to Statesboro for any classes this semester. They are eligible for ILL service and Document Delivery service via their ILLiad accounts. Photocopies of articles or chapters are delivered electronically, whether owned by us or another library. Any books owned by our library are charged out to them and mailed to their homes with a postage-paid return label. Any books borrowed from another library are also mailed to their homes with the return label. The mailed items need to be returned to our library packaged securely and by the due date.

**Distance Learners who take classes on another USG campus may find it advantageous to use the GIL Express service. They can pick up and drop off books at the other library and order from the whole University System of Georgia, not just Georgia Southern.**

Any Georgia Southern staff member who is also a student or graduate student should choose the appropriate student status in their ILLiad account if that is the reason for the requests.

There are exceptions to any rule.If you have special circumstances, please contact the ILL office.