1. How do I obtain off Campus Access to Library Resources?
All of the electronic databases are alphabetically integrated into a master list or organized by Subject Tabs in GALILEO. They are password protected. Your MyGeorgiaSouthern username and password are required for access.
2. What is the GIL Express (Books ONLY) Service?
GIL Express is a service being offered at all libraries within the University System of Georgia (USG). The service is an innovative resource sharing initiative that allows students, faculty, and staff access to all eligible circulating material at all USG libraries. GIL Express is available to all eligible patrons through both an on site (walk up) requesting service and a remote requesting service.
3. How are new books, journals, videos, databases, etc., added to the library?
We have an approval plan that allows us to automatically purchase new books in some subject areas. These arrive in weekly shipments. Additional books, videos, etc., are selected by the Subject Specialist Librarians, primarily based on recommendations from students, staff, and faculty. You can recommend books, videos, etc., with our electronic form: Suggestion of an Addition to Library Collections

Journals and databases are a budgeting challenge, because most of them are annual expenses. However, we want your recommendations. If you would like to recommend a new subscription to a journal, magazine, newspaper, or database, please contact your Subject Specialist (to find yours, click here: library.georgiasouthern.edu/libref/ISLibrarians.pdf), or Jonathan Harwell, Coordinator of Content Management, at jharwell@georgiasouthern.edu.
4. How do I change the settings in Google Scholar so that Georgia Southern University's resources appear in the search results?
Click the "Scholar Preferences" link at the top right hand corner of the screen. Scroll down to the "Library Links" section; enter "Georgia Southern University" in the search box, and click the "Find Library" button. Check all of the boxes in the list that appears, and then click the "Save Preferences" button at the bottom of the page. 
5. How do I get access to materials that the library doesn't have?

There are two ways to borrow materials from other Libraries, GIL Express and Interlibrary Loan. 

GIL Express: 

  • For books only
  • Students should use this service for books before trying interlibrary loan.
  • Slightly faster delivery time than interlibrary loan.
  • Patrons can keep the materials longer (28 days) and renew.
  • Can be used only for books which are owned by University System of Georgia libraries.
  • Can be used to borrow pleasure or hobby reading books
  • Patrons can pick their books up at or return them to any University System library
  • Should not be used for ordering required textbooks
  • For more information and to use this service, go to http://library.georgiasouthern.edu/access/gilxp.html

Interlibrary Loan:

  • Books, microfilm, music scores, and other formats may be requested, as well as articles
  • Takes slightly longer to get books than through GIL Express
  • Items can be borrowed from any library, not just the University System of Georgia Libraries
  • Length of time patrons may keep the items is decided by the lending library.  Two weeks is typical and renewals are not often granted
  • The materials must be for Georgia Southern research or work
  • Should not be used for ordering required textbooks
  • For more information and to use this service, go to webill.lib.georgiasouthern.edu/illiad/logon.html
6. How do I get the library to add software to their computers for my students to use?
Begin by completing a software installation request form.

If there are licensing costs associated with this software, the library will generally ask your department to cover those costs. Because of the library network requirements, software installation does not always go quickly or smoothly. Please give as much lead time as possible, and plan on your students discovering technical difficulties using the software, especially during the first semester. In order for us to install software, we must have written permission from the manufacturer giving the library explicit permission to install and use this software at Georgia Southern. Please forward such a license agreement to: David Lowder, P.O. Box 8074 or call (912) 478-5035 for additional information.

7. How do I know whether the materials I would like to contribute to EagleScholar have copyright clearance or not?
Most publishers retain the copyright for your articles, unless you negotiate for the right as an author to publish them in the institutional repository (EagleScholar). Some publishers allow us to post your pre-print or post-print versions; policies vary, and many are listed in the SHERPA/RoMEO database at www.sherpa.ac.uk/romeo/

You can negotiate for author rights for your upcoming publications, with the Scholar's Copyright Addendum Engine at scholars.sciencecommons.org/

We will be happy to help you determine the copyright status of your publications. Simply contact Jonathan Harwell at jharwell@georgiasouthern.edu and provide the information about each publication you'd like to publish in EagleScholar. Keep in mind that many of your previous publications, while they might be allowable in pre- or post-print versions, are probably not allowable in their final published versions (due to copyright restrictions), but we're very happy to check. 
8. How do I renew books online at Zach S. Henderson Library?
  • Go to the library homepage at http://library.georgiasouthern.edu.
  • Click on Renew Books Online
  • Login: Enter ID number. Enter last name. Click the "Logon" button.
  • Check the boxes of the books you want to renew
  • Click the Renew Items button
  • Note: A/V Reserve or Lost items (22 or more days overdue) cannot be renewed. Stop in at the Circulation/Reserves Desk or call them at (912) 478-5647 for assistance.
9. How do I request books that are currently checked out by others at GSU?
Hold/Recall Requests: When a book is checked out you may place a Hold on it so that it will be held for you when it is returned. If it is overdue it will be Recalled. The online request form is available on our catalog, the printed form is available at the Circulation Desk. Contact: Circdes@georgiasouthern.edu. You may opt for the GIL Express service to locate a copy from another USG library instead of placing a hold. See next question.
10. In addition to online renewals, what other Circulation Department functions should faculty be aware of?
  • Circulation of Library Materials: The Faculty loan period for books and most other materials is the academic year, but the books can be recalled after 21 days if not renewed. Compact Discs, DVDs, and videorecordings circulate for three days.
  • Faculty Authorizations: By filling out our Faculty Authorization forms, faculty may give their student assistants permission to check out materials in their names. Contact: (912) 478-5647.
  • Hold/Recall Requests: When a book is checked out you may place a Hold on it so that it will be held for you when it is returned. If it is overdue it will be Recalled. The online request form is available on our catalog, the printed form is available at the Circulation Desk. Contact: (912) 478-5647 e-mail circdes@georgiasouthern.edu.
  • Reservations for Audiovisual Materials: Access Services will reserve a video or other audio visual item for viewing in class at your request. Contact: (912) 478-5482 or reserves@georgiasouthern.edu.
  • Search Requests: If materials are not checked out but are not in their proper places on the shelves, you can request that Access Services personnel search for the materials and notify you when they are found. Search Request Forms are available at the Circulation Desk.
  • Suggestions: Contact: Department Head Fred Smith, (912) 478-5647 or email fsmith@georgiasouthern.edu.
11. What are "Library Liaisons"?
The faculty of the Zach S. Henderson Library serve as Library Liaisons for various entities within Georgia Southern University. Our goals include the following: to facilitate consistent, ongoing, two-way communication between Henderson Library and GSU students, staff, and faculty; to gather input from GSU entities which will be vital in continually refining Henderson Library's provision of access to information, collections, and services; and to ensure that everyone within these areas is aware that they have their very own dedicated librarian as a resource.

The Information Services Librarians, along with the Coordinator of Content Management (who coordinates the LIbrary Liaison program), provide integrated services focusing upon specific subject areas. As Subject Specialists, we work closely with students, staff, and faculty in the appropriate colleges/departments, in delivering reference and research assistance, information literacy instruction, and library collection development, as integrated services for our subject specialties. Our specialties are based upon a combination of our backgrounds (academic degrees and/or subject-specific library service experience) and our research interests. We offer research and computing workshops each semester for classes and individuals; create guides to library and computer use; and manage the library's web pages.

Whether you're a student, staff member, or faculty member, your very own dedicated librarian is ready to work with you! Feel free to ask for one of us by name. See the list here: library.georgiasouthern.edu/libref/ISLibrarians.pdf. If your Subject Specialist isn't available at the moment, just ask for a Librarian. We're all at your service!
12. What is EagleScholar and how can I contribute?
The EagleScholar institutional repository, launched in Fall 2010, is a free online archive of articles, presentations, and other scholarly works from Georgia Southern University. It contains the electronic dissertations written by Georgia Southern students and will eventually contain as much of the scholarly output of the institution as copyright restrictions permit.

For EagleScholar, we are primarily targeting gray literature that is even more difficult to access than journal articles -- even for people within academia. Conference presentations, working papers, dissertations, teaching tools, images, recordings, etc., can be preserved in EagleScholar, with open access for the public.

Publications that are available freely online and indexed in Google (as EagleScholar is) are more likely to be read and cited. If you have materials to contribute, please contact Jonathan Harwell (jharwell@georgiasouthern.edu).





 
13. Where do Faculty go for computer workshops and a computer lab for learning new programs?
See the Emerging Technology Center (ETC) web site. ETC, formerly Distance Learning, now comprises WebCT administration, Distance Learning, and technology training for faculty. A list of workshops offered by ETC, based on skill level is available online. Electronic sign up is forthcoming. Until then please contact ETC at (912) 478-0882 or dist_learn@georgiasouthern.edu. Faculty are also welcomed to attend library workshops.
14. Where do I place items on Library Reserve for my students?
Here is a brief explanation of Library Reserve Guidelines along with copy of the Reserves Entry Form that may be printed out and brought with you to place items on reserve. For further information, please contact reserves@georgiasouthern.edu, or call (912) 478-5482.
15. Where is the current list of faculty salaries at Georgia Southern?
Go to the Circulation/Reserves Desk on the second floor and ask for the most current "Fiscal Year Budget" for Georgia Southern only.
16. Where is the list for University System of Georgia statewide faculty salaries?
Go to the Department of Audits for the State of Georgia website.
Or Go to the library catalog. Type in "Report of the State Auditor" in the Title Search category. Then scan down to the Linked Resource entry for the "200? Compilation Report for Salary, Travel, and Per Diem" and click on it.
Or
Go to the Reference Desk and ask for the print version of the Report of the State Auditor. It is a multi-volume set with one volume devoted to Salary, Travel, Per Diem tables. Please note that it is usually 1 to 2 years old. The Call Number is REF HJ11.G42.
17. Why are there two library catalog interfaces, and what's the difference?
GIL-Find is a new alternative interface to your GIL library catalog. (The old one is known as "GIL Classic.")

GIL-Find is based upon the open-source (free) VuFind software developed by Villanova University, and is being used by all University System of Georgia libraries. GIL-Find, as an alternative interface, is a program that sits on top of GIL Classic in order to operate. So GIL-Find is not a replacement for GIL Classic, just a different way to search the catalog - both options will remain available to you. GIL-Find has many Web 2.0 features such as facets (to narrow searches), similar items, and tagging. If you're searching for an exact title you might find GIL Classic more helpful. If you're exploring the library collection, try GIL-Find.

You can read more about GIL-Find at gil.usg.edu/html/aboutgilfind.html.


18. How do I obtain the GALILEO password?
The GLAILEO password is no longer required for off-campus access. Instead access our resources via the Discover service on our homepage and enter your MyGeorgiaSouthern username and password to login or access them through the GALILEO link in MyGeorgiaSouthern.edu.  If you are not a Georgia Southern student, staff or faculty member you must come to Henderson Library to use the electronic resources to which either GALILEO or Henderson Library subscribes.
If you have trouble, contact the Circulation Desk at (912) 478-5647 for assistance. You may have overdue books from the Henderson library (faculty renew annually in the Spring semester).