Interlibrary Loan (ILL)

Zach S. Henderson Library (Statesboro Campus)

What is Interlibrary Loan?

The term “Interlibrary Loan” or “ILL” refers to various information sharing services between libraries. Georgia Southern students, faculty and staff are eligible for two such services – GIL Express and ILLiad.

Via GIL Express, one can borrow books from other University System of Georgia libraries. You will usually get your book sooner than per the ILLiad service and the loan time is longer. More about GIL Express.

Via ILLiad, one can borrow books, microfilm, DVDs, etc. from all types of libraries and also get electronic delivery of articles and chapters. The name ILLiad can be thought of as an acronym for Interlibrary Loan internet access database. Log into or register for ILLiad here.

Contact ILL: The Interlibrary Loan/Document Delivery office is staffed 8:00-5:00 Monday through Friday, (912) 478-5405. E-mail is At other times, Information Services librarians can help you register or make ILLiad requests – ask them at the Information Desk or call (912) 478-5645.

Interlibrary Loan Services

ILLiad is the system used to manage Interlibrary loan requests.

New Georgia Southern users must create an ILLiad account. Once you have an account, use ILLIad to:

  • submit new requests
  • track status of requests
  • view electronically received articles
  • submit requests for renewals
Tips for Interlibrary Loan Success

Start your research early and give yourself plenty of time to submit ILL requests. We aim for quick turnaround, but there are factors that can sometimes delay the process. Those factors are not always in our control.

Please review the ILL policies & FAQ before placing your first order so you are familiar with the process.

Before placing any ILL request, please check the library’s online catalog. We may already have what you need. If it’s an article, search by journal title. If it’s a chapter from a book, search by book title.

If the item you want to request is a book, consider using GIL Express instead of ILL. GIL Express books can be kept 28 days and renewed, while ILL books are often due in two weeks. Plus, GIL Express often has a shorter delivery time.

Before placing an ILL request for an article, check the E-Journals List. The article you need may be accessible electronically from one of the library’s many subscription databases. Search by journal title keywords.

Before placing an ILL request for a Thesis or Dissertation from another university, see if you already have access to the complete PDF in our database Dissertations & Theses with Full Text.

There are different templates to choose from for making requests for items in your ILLiad account. If you need a chapter or article, be sure to choose “article or other photocopy” template so you are prompted for all the citation elements.

If it seems like your request is taking too long, the first thing you should do is check the status of your request via your ILLiad account. You can see if the item has been shipped and any notes staff have made on the request. You can call ILL staff so we can investigate because sometimes there are glitches that need our intervention.

Keep your ILLiad account contact information up-to-date.

Policies and FAQ


What is Interlibrary Loan or ILL?

Interlibrary Loan is an international agreement and service between all types of libraries, whereby a library can borrow an item or get a photocopy from a journal that it doesn’t own. This is a library-to-library service. You tell us what you need and we make the request to owning libraries. They, in turn, trust us to return the item to them on time and in good condition.
Items requested are to support Georgia Southern research and teaching. For personal use and pleasure reading, all Georgia Southern users are expected to use GIL Express or their public library’s interlibrary loan service.

What is Document Delivery?

Georgia Southern Faculty and Distance Learners are eligible for Document Delivery service – we will scan articles from our print journals and check out and mail books from our library’s collection to their office or house.

What is ILLiad?

ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for Interlibrary Loan internet access database.

Who is eligible for Georgia Southern’s ILLiad services?

All faculty, faculty emeriti, staff, and currently enrolled Georgia Southern students and graduate students are eligible for ILLiad services, as well as East Georgia College at Georgia Southern students.

Can I create a Shared Account?

If you are faculty or administrative staff with student assistants or staff making your ILLiad requests, please make a Shared Account which is eligible for the same services as faculty accounts including Document Delivery.  For the login, enter “912345” plus the last three digits of the faculty member’s Eagle ID -ex. 912345777. Please register with faculty member’s name and address but the e-mail contact can be the student’s if you wish. The faculty member will be responsible for all borrowed items.  (Anyone on this shared account will also likely have a personal ILLiad account.)  When faculty member gets a new student assistant, just change the password and the e-mail address.

What can I borrow via ILLiad?

Items that can be borrowed for a short time include books, DVDs, CDs, microfilm newspapers, dissertations and music scores. Scans of journal articles and book chapters will be accessible electronically via your ILLiad account.

Our library is a member of Center for Research Libraries. Anything you see listed in their online catalog from link on Library’s homepage can be borrowed for an extended period of time.

What is the procedure for making ILLiad requests?

Enter a separate request for each item that you wish to borrow or article you want photocopied.
Choose the appropriate template for what you are requesting such as photocopy, loan, or thesis. In each template, the required citation fields are marked with a red *.

How long does it take the material to get here?

“How long does it take?” is not easy to answer. Your photocopy might get here the next day or could take 2 weeks. Borrowed material could get here in 4 days, or may take as long as a month.

How long can I keep an item borrowed from another library via ILLiad?

The owning library determines the due date. Usually you are allowed 3-4 weeks, but for microfilm or a video, the loan period may be 1 week or less. Some libraries allow a renewal and others don’t.

Is there a fee for using the ILLiad service?

Any fees the library is charged by other libraries for loans or copies are not charged to you. However, if you lose a borrowed item or damage it, the owning library will determine how much is owed for the item and you will be billed for that amount.

Who do I contact if I have problems with or questions about ILLiad?

The Interlibrary Loan/Document Delivery office is staffed 8:00 -5:30 Monday through Friday, (912) 478-5405. E-mail is At other times, Information Services librarians can help you register or make ILLiad requests – ask them at the Information Desk or call (912) 478-5645.

More ILLIAD FAQ’s are available here.

What’s the difference between ILL (ILLiad) and GIL Express?

ILLiad (ILL) GIL-Express
What types of items can be ordered? For ordering articles, books, DVD, dissertations, etc from libraries worldwide For ordering circulating books from the 35 USG libraries only
How to Use it? Complete one-time set up of ILLiad account, log in, place request. /illiad/logon.html Locate books on the GIL Universal Catalog (, follow steps to make request. Must have a library account PIN to use GIL-Express.
What to do with the items borrowed? Articles—Yours to keep. Save any PDFs to your hard drive. Books or other returnable items must be returned by the due date to the Henderson Library Books must be returned or renewed by the due date. You may return them to the Henderson Library or to any USG library near you.



Interlibrary Loan information at Lane Library (Armstrong Campus)

Last updated: 1/4/2018

icon_federal2 The Zach S. Henderson Library is a Federal Depository Library

ZACH S. HENDERSON LIBRARY • P.O. Box 8074 • Statesboro, Georgia 30460-8074 • (912) 478-5647