We
instituted a patron feedback system and placed the form at strategic
locations to ensure anonymity. We received 114 patron satisfaction forms
that rated the quality of library service and the quality of experience
in the library. Using a 5 point scale, our mean rating for quality of
service was 4.73, and our mean rating for overall experience was 4.6.
Congratulations to everyone for your hard work!
We
instituted a patron feedback system and placed the form at strategic
locations to ensure anonymity. We received 114 patron satisfaction forms
that rated the quality of library service and the quality of experience
in the library. Using a 5 point scale, our mean rating for quality of
service was 4.73, and our mean rating for overall experience was 4.6.
Congratulations to everyone for your hard work!