A thank-you note for excellent service
Henderson Library employees have won awards for their commitment to service. This week that commitment was again highlighted in a message sent to President Keel by a student. The student said, “I wanted to let you know about something that happened at the library on . . . the first day of classes here at GSU. Students were irritable and impatient because the library printers were not working. I overheard it was a networking issue. Without missing a beat the library staff was in full force offering students to print from the desk printers that the staff use. They were extremely patient with the students. . . . the staff was very nice and friendly despite the few negative attitudes. I continue to feel most fortunate to have been given the opportunity to continue my education in such a positive, service-oriented environment.”
People really do notice excellent service!
Posted in Resources and Services